Refund and cancellation policy
This policy applies to purchases billed by AGGREGATIVE VALUE SOLUTIONS AGGVAL LLC ("AggVal"). Product-specific terms shown before purchase prevail only when they expressly provide different conditions.
Subscriptions
You may cancel a recurring subscription at any time before its next renewal date through the available account controls or by writing to contact@aggval.com.
Cancellation stops future renewals. Unless the product states otherwise, access continues until the end of the already paid billing period. We do not normally provide partial or prorated refunds for unused time after a billing period has started.
If a free or discounted trial converts automatically into a paid subscription, the price and conversion date must be shown before the trial begins. Cancel before that date to avoid the first charge.
Setup, implementation and professional services
Setup, onboarding, implementation, consulting, custom development and integration fees are refundable before work or provisioning begins, less any non-recoverable third-party or payment-processing costs.
Once work, provisioning or a purchased milestone has begun, the corresponding fee is non-refundable unless the applicable proposal or mandatory law states otherwise. If AggVal cannot deliver a paid service for reasons within its control, we may provide a refund, credit or mutually agreed replacement service for the undelivered portion.
Billing errors and duplicate charges
Report duplicate, incorrect or unrecognized charges promptly and no later than 14 calendar days after the charge appears, unless applicable law allows a longer period. We will investigate and correct confirmed billing errors.
This request period does not limit legal rights relating to unauthorized transactions or payment-card disputes.
How to request cancellation or a refund
Write to contact@aggval.com and include:
- your name and organization;
- the product or service;
- the account email, invoice number or transaction reference;
- the reason for the request.
We normally acknowledge a complete request within five business days. Approved refunds are returned to the original payment method when possible. After we issue a refund, the payment provider or bank may require additional business days to post it.
Mandatory rights
Nothing in this policy removes refund, cancellation or withdrawal rights that cannot be waived under the law applicable to the customer.
Changes
The version presented at the time of purchase governs that purchase unless mandatory law requires otherwise.
Last updated: August 2, 2026.